Customer Testimonials
Very happy with the transaction and I can’t say enough positive about my salesman Matt Green, he went above and beyond to help us.
GREAT SERVICE AND WE LOVE THE FREE PICK UP. MY ONLY THOUGH WOULD BE IF THE SERVICE TECHS LEAVE VISABLE HANDPRINTS ALL OVER THE HOOD, CLEAN IT. NOT A BIGT DEAL AND WE STILL LOVE METTER FORD AND ALL ITS PEOPLE.
Ailex and the service department at Metter Ford are the best. They always take care of me in a timely manner and make sure my needs are met.
Excellent service, friendly staff, quick turnaround, honest communication, and quality work. Highly recommend this dealership!
Service, attention to detail, timeliness were all outstanding..Thank you to Tim, Marcia and your Team
It was a very pleasant experience dealing with Metter Ford.The entire staff did everything to make sure our purchase went as smoothly as possible.
The customer service at this dealership has gone way down. I have been taking my vehicles there for several years and the last couple of times has been awful!
Each step of the service was handled pleasantly and professionally. Marsha the general manager was particularly capable, warm and competent.
Metter Ford is Friendly, honest and dependable, I will only buy from them or get my truck serviced from them
We had a great experience with Matt. Ended up spending more than we wanted to on the extended warranty but we were well taken care of and they delivered the vehicle to us 2 hours away!!
They completed some of the recalls that were on my car. They did it in a timely manner and were able to answer any questions we had.
Easy to deal with. Did all the paperwork over the phone and Sam had it taken care of.
They worked in a timely manner and kept me posted on the status they looked into my situation
Car was diagnosed promptly and repaired correctly, service advisor was clear on the issues and repairs needed.
Car was diagnosed promptly and repaired correctly, service advisor was clear on the issues and repairs needed.
Always friendly and they do a great job. Always asnwer my questions professionaly. Thank you.
I had the tow link recall completed on my Ford Explorer on April 10. Then, on June 23, I had an oil change and a multi-point inspection performed. According to the inspection, my tires were checked, but that clearly wasn’t the case. My rear tires were severely worn on the inside, something that should have been caught during an inspection.
On July 6, I ended up with a flat tire. When I called to ask if my tires had actually been inspected, I was told they should have been, but that the technician apparently didn’t check them.
I returned on July 10 ... Read More DealerRater - Jul 13, 2026
Doug in service and our salesman Grant are amazing! We wouldn't go anywhere else to purchase or service a vehicle.
Excellent service by knowledgeable personnel with reasonable pricing. Look forward to my next visit in a month
Pleasant atmosphere, very friendly, clean throughout the building, plenty of vehicles to choose from, everyone always smiling
Service was great. Answering the phone not so much. They need to work on more people answering the phones. I had to make the appointment on line.
Very helpful and friendly. Have used them for 19 years and will keep on. BEST
Ailex is always happy to help and work with me to get the necessary scheduled service done on my new Ranger. This is my second vehicle with Metter Ford and I'm sure to keep them at the top of my list for future business. Thanks!
Alex in service is always helpful and he communicates very well. He is also very reliable. Marsha from mgt is the best there is in the business.
Justin and Grant were wonderful! It was a great buying experience! Metter Ford is the best around!
Bad service messed Love’s up on my tie. bad Battery only one key pod work
Been using Ford Metter dealership for years. They have a wonderful staff and the service department do a great job. Wouldn't go anywhere else!
Great service and always accommodating! I have been buying vehicles from them for over 20 years and hope to do so for another 20!
Excellent service. The valet pick up and drop off service saved valuable time, the driver and service writer were both very professional.
Everyone i talked to and worked with at the dealership were very helpful and when i arrived at dealership they had my truck and paperwork ready. was there less than an hour, even though they had to swap my roll top to my new truck. My brother also ordered a truck from them without any hiccups.
Excellent service! I appreciated the helpfulness I received from the staff, as well as their professionalism.
Everything was done in a timely manner, from drop off to pick up, the help and support was great, thanks Metter Ford
Did not realize the van I purchased is considered a commercial van in the eyes of the Insurance companies. State Farm said it would be over $400 a month to insure. Manager said she had a friend at Farm that would do it for $300 ($272) and that it was not commercial. I asked then why it was so high. I was paying $125 for my 2023 F150 XLT 4x4. I called Far, nope, it's commercial.
Needless to say they would not let me back out of the deal even though it had been less than 24 hours. Also, they told me it was a ... Read More DealerRater - Jun 11, 2026
Everyone was very nice and helpful. I was able to get car in for service quickly.
Grant took the time to help me over the phone, so when I stopped in I had a good idea of what to expect. We worked out the numbers and got all the papers signed quickly. I was in and out in less than an hour.
Prompt and efficient service as usual from Metter Ford. Thanks Doug for getting me in and out. Plus, it's always nice to see the elder Mr Redding.
Fast, Friendly and Professional. They let me use a vehicle to go eat breakfast, when i got back maybe 30-40 minutes later they were done and had me ready to go.
Excellent service departmemt, Have been using Metter Ford for over five years( two vehicles Expedition and Ranger) and I have been very satisfied on each visit. Everyone I have dealt with has been pleasant, helpful and vey professional.
As always, we were very pleased with the most recent service on our vehicle. We have never had a negative experience with Metter Ford's service department.
I went to at least 5 places they're the best most attentive great service
Very courteous and kept my appt on schedule. Communicate well with customers and goes over what is to be done
Great dealership to do business with or do it again thank you enjoying my F250 Ford
I always get exactly what I need from them and the service is top notch.
They’re good at what they do every time I take my vehicle they explain everything to me
Metter ford is a place that makes you feel comfortable when buying a new vehicle or just getting service
Metter Ford has been great to deal with. The salesman and service manager are great.
great service,ill be a lifetime customer,appointment went as planned and work completed on schedule
Great communication and quick service I won’t go anywhere else for my car to be serviced
Awesome group of folks. Certainly no haggling or pressure. Such kind and friendly staff. Definitely would buy again. Excellent service with the service department.
Great place to buy from if you are in the market for a new vehicle. I would recommend Metter Ford before anyone.
I highly recommend! We needed a serious upgrade to a 3rd row SUV with more room and power but also still affordable. They did everything they could to make sure our family walked away with the vehicle we wanted. I appreciated their time and dedication.
Rebecca was great - she needs a pay increase. Picked up my vehicle, got the job done and got it back to me.
I always experience great service and maintenance at Metter Ford. The service advisors and technicians are excellent!
Very pleased with our experiences at Metter Ford over several years., from sales to service. Good people!
Metter Ford is a great dealership that provides top tier sales, service, and satisfaction to its customers.
Wonderful Experience before and after the sale. A 5 Star Plus business for sure.
Very pleased with Matt McCullough , he is a good man to deal with and is the biggest reason I choose Metter Ford
Best service, not pushy but always helpful and willing to go the extra mile to get exactly what I wanted. The transaction of trading was made so simple and delivery was right on time! Very friendly, caring and understanding!
I love Metter Ford. Purchasing my Expedition from them was the smoothest vehicle purchase I have ever made! I live in Effingham County & they pick up my car for service. They also leave me a vehicle to drive while mine is serviced. I will buy my next vehicle from them!!
friendly people and prompt
My services are always pleasant and they treat me like family. Alex is a wonderful service advisor who always handles my services with professionalism and respect. Great dealership and staff!
The service department is very good at their job. They made it very easy to get my Ford Escape in for a recall repair by picking up and returning my car.
Curbside. Always a plus. No looking for parking and the wait wasn’t long either.
Metter Ford always takes care of any problem. They are always easy to do business with!
Best dealership i’ve ever done business with. Joseph Brinkley was my salesman and was a real professional. I was driving from an hour away and when I showed up, he had window stickers printed and keys ready for me. Was honest with me every step of the way through and was patient with all my requests. This dealership has no addendums or added fees which really makes it stand out from the rest. Rob in finance was also great! Really couldn’t have asked for a better experience. I love my 5.0 f-150 lariat!!
First good car dealership experience I have had! I would have given it 5 stars, but my only complaint was the fuel light was on & they wouldn’t put any gas in it. (They did change my oil the next day.) But Matt was very nice & the process was smooth!
I have been dealing with Tim Redding for years and and have always have a good experience with him and his team
Outstanding! Sales people were great to work with. They treat you like family. Service has been very good so far. No problems.
They cover everything, no issues at all. Never had rework. I need this and they provide… 👍🏽
I highly recommend Metter Ford. All of the employees from the sales department, finance department and the service department have all been professional and knowledgeable.
The service writer listened to my concerns about my new truck and got me in and out very quickly.
The whole Metter Ford team is absolutely outstanding. I continuously go there for services. The service advisors out there that I deal with are Ailex and Doug. They help throughout every process and they meet my expectations and requests every service. They don't miss a beat. They always go above and beyond. Mrs Becky in the parts department is also absolutely great and she gets those parts to me fast for the mechanic. Mr. Kenny which is my mechanic out there maintains my truck perfectly. He does an outstanding job. His knowledge of these diesel trucks are incredible. He ... Read More DealerRater - Jan 14, 2026
Great people and a great dealership to do business with!!
Wonderful dealership and personal. Highly recommend. Wes Kennedy is a great salesman and the Redding family group are great people.
Great service good people to work with, service department is great and efficient. They do just what they say they gonna do.
Great service and friendly staff! Made it a very pleasant experience and will always go to Metter Ford!
i had 2 vehicles in service a the same time first thing in the morning and they made sure to get it done quickly and i was back on the road in time for work. Thank you Metter Ford service department for your help and being so friendly
Great experience with a small town family atmosphere. Matt is a great sale person and Daniel the owner and manager was personally involved and easily accessible.
Great service and great customer service with low prices!
This being my first visit to the service department, I wasn’t sure of what to expect, where to go, and what Metter Ford’s procedure was. Everything worked out very well. The absolute only concern was how long it took to perform the service. This was because I had a fairly early appointment to get to. It all worked out well, and I made it to the obligation on time. I was told it would take about 1 to 1 1/2 hours, but it took almost 3 hours!
The staff is always so friendly, always willing to help with any problems you have. Quick to jump on it and take care of it for you I truly enjoy dealing with Metter FORD Best dealership in the state
Sam Lanier sold us our last four vehicles that we have now including the best looking 1965 Mustang, a year 2020 Escape, a year 2023 F-150 that is the perfect vehicle with four-wheel drive, and Martha's Bronco. We always depend on Metter Ford.
Always nice and friendly. Never pushy. Been to service twice for small problems and fixed them in a timely manner.
The molding that is coming off was not addressed. The service rep couldn't find the car in the system even though I had just brought it in for brakes two weeks ago. General unprofessional behavior.
Everyone on the team at Metter Ford is awesome. We have bought several vehicles through them and highly recommend them for both sales and service.
They were very nice and friendly. They explained what was happening and if anything was wrong.
Sam Lanier is the only salesman to buy from as far as I'm concerned. Goes above and beyond to make sure your happy. The second vehicle I have bought from him. Great dealership makes you feel like family and does not play games as far as I'm concerned the only dealership to buy a new ford.
How we were treated when we bought our first truck from them , sold us on returning but with our 2 suv we gave been so pleased ! The concierge sold us , but, the way you’re treated is truly great . Their customer service care and support is truly outstanding!!
Dealing with Metter Ford was a very pleasant experience. Marsha Holloway went out of her way to fine a Ranger with had the features that I requested. Grant Gilbert did a great job explaining the features that were on this truck
I took my 2021 F-150 in for an oil. After I got home I noticed the truck was leaking oil. I called and spoke to the Service Dept and they sent someone to pick up the truck. They later called and said the leak was not their problem. They said my oil pan was dented and I had run over something. (I did not run over anything ) They then informed me that they could fix the leak for $1000. I said no and they returned the truck. I then took it to another mechanic and a body man. Both confirmed the oil ... Read More DealerRater - Oct 29, 2025
They strive for customer sales and wil get you in the payment range you want to make
Great Ford Dealership and the salesman Wes was great and delivery was awesome. Thanks again
My daughter was home from college for less than 24 hours and needed to have her car serviced. Alex in the Service Department got her car in, took care of the service, and even noticed that her wiper blades needed to be replaced. As a parent, I appreciate the staff at Metter Ford helping to keep my daughter safe when she’s on the road.
The experience was great from beginning to the end would send others fort he experidnce
Fast and professional service department.
Service advisors were very good and got me in at the appointment time. I spoke to the service mocha’s I had a couple of questions and answered them. Very friendly. No complaints.
New cruise control switch not working we can get it next service. Thank you all.
I paid for something that wasn't fixed. The fix was cleaning the rubber seal and reinstalling it. I still have air passing through the door seal. I asked for it to be replaced as part of my extended warranty.
Metter ford sales has been very friendly and helpful. Always greet me and ask if I need anything. The service department seems to be having issues with follow up and the length of time to do an oil change
Excellent service as promised after purchase. Quick and easy to have my new Maverick serviced for the first time. Good communication with service department.
